Services
People are satisfied with the excellent quality of our services just as much as our products. Your satisfaction is our goal—we always strive to meet your needs as best as we can. Our Customer Service team contributes to the overall Weseta terry experience with end-to-end services.
Care and quality instructions
How do you properly wash and care for premium terry toweling? For the explanation and valuable tips click below.
Order assistance
Do you have questions about the product or need help with your order? We’re here to help!
Complaints
Did our product not meet your expectations? Contact our Service Center—we’ll find the perfect solution for you.
Sample rings
Do you want to get a feel for Weseta’s terry fabrics before shopping in our online store? Or maybe you’d like to compare different colors and view them at home? We have the perfect solution: You can rent sample rings of our Swiss terry fabrics from the online store.
To do this, pay the rental deposit using your preferred payment method. Once you’ve chosen a product and ordered it from our online store, simply send the sample rings back to us in Engi. We will then refund you via your chosen payment method.
We look forward to receiving your order in the Weseta online store.